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Customer Service Representative

Customer Service Representative

Alliance Recruitment Agency

Hong Kong S.A.R., Kwun Tong, Hong Kong S.A.R.

  • Housing: Company-provided accommodation
  • Food Allowance: RMB 800 per month (Approx. INR 9,600)
  • Annual Bonuses: Year-end bonus equivalent to one month's salary + performance-based bonuses on hitting targets
  • Overseas Travel: Opportunities for professional development, including overseas travel for training and product launch events
    Contract Terms: 3-year contract with potential for renewal based on performance
    Required Experience: 1-3 years of experience in customer service, preferably in outdoor gear, photography accessories, or related fields
    Graduation/Post-Graduation: Bachelor’s degree in Communication, Business, Marketing, or related field
    Local Candidate or Any Other City/State Preference: Preferred from the South side
    Communication Skills: Excellent oral and written communication skills in English
    Languages Known: English Preferred
    Key Competencies (Knowledge, Skills, Attitude & Behavior):
  • Knowledge: In-depth understanding of product/service offerings, proficient in customer relationship management systems, familiarity with problem-solving techniques in a customer service context
  • Skills: Exceptional communication skills, both verbal and written, strong multitasking abilities in a fast-paced environment, proficient in using customer service tools and software
  • Attitude & Behavior: Customer-centric approach with a proactive mindset, empathy and patience when addressing customer concerns, positive and adaptable attitude towards evolving customer needs
    Age: Preferably Male

Qualification :

Bachelor degree

Primary Responsibilities :

Job Title: Customer Service Representative
Department: Product and Service
No. of Openings: 1
Job Type: Onsite
Job Location: Freewell Industry Company Limited, Unit No. A 222, 3F Hang Funf Industrial Building, Phase 2 NO.2G Hok Yuen Street, Hung Hom, Kowloon, HK
Job Timing: 9 AM to 6 PM

Location

: Alliance Recruitment Agency

: https://alliancerecruitmentagency.com/

:

+91 8980018741

: 1 To 3 Years.

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