Created date: 2025-07-04
Valid upto: 2025-08-03
Location: [Insert Location]
Salary: ₹38,000 per month
Industry: Hospitality (3/4 Star Hotel)
Experience Required: Minimum 6 years in 3 or 4-star hotels
Job Summary:
We are seeking an experienced and dynamic Front Office Manager to oversee front desk operations and ensure exceptional guest experiences. The ideal candidate should be fluent in English, preferably Tamil-speaking, with strong experience in handling corporate and bulk bookings.
Bachelor degree
Key Responsibilities:
Manage daily operations of the front office, ensuring smooth check-in/check-out processes
Coordinate with housekeeping to address and resolve guest requirements promptly
Handle corporate and bulk booking inquiries and reservations
Train, supervise, and evaluate front office staff performance
Ensure guest satisfaction and handle escalations
Maintain records, occupancy reports, and guest history
Collaborate with other departments for seamless operations
Requirements:
Minimum 6 years of front office management experience in 3 or 4-star hotels
Fluent in English; knowledge of Tamil preferred
Strong interpersonal, leadership, and communication skills
Sound knowledge of hotel booking software and front office procedures
South Indian candidates preferred