General Manager

Bachelor degree

Detailed Work Profile:

• Oversee daily property operations, ensuring seamless service and guest satisfaction.

• Manage a fleet of 24 cars, ensuring efficient coordination and maintenance.

• Develop and implement standard operating procedures (SOPs) to enhance operational excellence.

• Lead and train the team to maintain high service standards.

• Monitor financial performance, budgets, and cost optimization strategies.

• Handle vendor management, contracts, and procurement activities.

• Maintain compliance with hospitality regulations and quality assurance standards.

• Address customer concerns, feedback, and ensure service recovery mechanisms are in place.

• Collaborate with marketing teams to enhance brand presence and guest engagement.

• Drive strategic initiatives to improve overall efficiency and profitability.

Contract Duration: Work-in-Progress (WIP)

Location of Posting: To be specified

Experience Required: 5-10 Years in a Similar Profile

Salary Budget: ₹75,000 (To be finalized)

Number of Vacancies: 14

Fresher Considered: No

Educational Profile:

• Graduation: Bachelor’s Degree in Hotel Management (THM) or related field.

• Post-Graduation: Not specified.

• Special Courses: Relevant certifications in hospitality management preferred.

Personal Attributes:

• Strong leadership and decision-making abilities.

• Excellent problem-solving and conflict-resolution skills.

• Customer-centric mindset with a focus on guest experience.

• High level of integrity and professionalism.

Communication Skills:

• Proficiency in English and Hindi.

• Strong verbal and written communication skills.

Key Competencies (Knowledge, Skills, Attitude & Behavior):

• Operational excellence in property and hospitality management.

• Ability to manage and train diverse teams.

• Financial acumen and budget management.

• Strong negotiation and vendor management skills.

• Commitment to service excellence and customer satisfaction.