Property Manager - Luxury Villa

Bachelor degree

Key Responsibilities:

• Property Maintenance: Ensure the villa remains in pristine condition by coordinating all maintenance activities. Manage relationships with external contractors and conduct regular property inspections.

• Guest Relations: Provide exceptional service to guests, manage the check-in/check-out process, and address guest concerns efficiently.

• Marketing and Bookings: Work with the marketing team to promote the villa, handle booking inquiries, and maintain relationships with booking agents.

• Staff Management: Supervise and coordinate villa staff, ensuring they are well-trained and perform their duties to the highest standards. Oversee staff schedules, performance reviews, and training.

• Inventory and Supplies Management: Manage villa supplies and equipment, ensuring timely procurement and regular inventory checks.

• Financial Management: Oversee the villa's budget, track expenses, and keep financial records up to date. Implement cost-saving measures while maintaining high service quality.

• Compliance and Safety: Ensure adherence to local regulations, including health and safety standards. Implement safety protocols for both guests and staff.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 3-5 years of experience in property or hospitality management, preferably within luxury settings.
• Strong leadership and communication skills.
• Proficient in property management software and Microsoft Office Suite.
• Excellent organizational and multitasking abilities.
• Ability to work under pressure and manage a team effectively.
• Fluent in English; knowledge of local languages is an advantage.