Retail Outlet Manager – Petrol Station (ALPG/MS&HSD)

Bachelor degree

Duties & Responsibilities:

1. Daily Monitoring:

   • Oversee the Retail Outlet located in Kundrathur, Chennai.
   • Perform stock reconciliation: opening stock, receipts, sales, and closing stock.
   • Report end-of-day sales figures and stock positions to the Head Office.

2. Sales Reconciliation:

   • Collect cash from sales staff hourly.
   • Reconcile cash with sales data at shift ends and day end.
   • Deposit cash and report any discrepancies.

3. Forecourt Management:

   • Maintain cordial relationships with staff.
   • Facilitate positive customer interactions.
   • Collect customer feedback on service and product quality.
   • Implement manning norms and organize training for Delivery Sales Men (DSM).
   • Assess DSM performance and initiate performance enhancement measures.

4. Product Unloading:

   • Oversee product unloading and receipt reconciliation.
   • Ensure presence during unloading activities.

5. Safety & Maintenance:

   • Conduct monthly fire drills and coordinate quarterly with the Head Office.
   • Ensure safety during product unloading and maintain first aid boxes.
   • Lodge maintenance complaints and acknowledge preventive/breakdown maintenance.
   • Operate the retail outlet on a DG-Set in the event of UPS failure.

6. Liaison:

   • Liaise with police, electricity departments, legal metrology, sales tax, and labor authorities as needed.

7. Inspection Coordination:

   • Provide assistance during inspections by Nayara Energy and company officials.

8. Record Maintenance:

   • Maintain records of licenses, NOCs, sales tax registrations, DU stamping, maintenance reports, fire drills, and safety audits.

Location of Job:

Kundrathur, Chennai, Tamil Nadu

Annual Salary:

2.40 to 3.00 lacs

Experience:

1-2 years working experience in a similar field

Qualifications:

1. Graduate
2. Proficiency in local language, Hindi, and English
3. Computer knowledge (Excel, Word) for reporting purposes