Created date: 2026-02-12
Valid upto: 2026-05-12
JOB DESCRIPTION – TRAVEL MANAGER
Position Details
Designation: Travel Manager
Department: Hospitality
Reporting To: Head of Hospitality
Job Purpose
To manage and execute end-to-end luxury travel programs for VIP members, ensuring seamless planning, coordination, and execution from the initial concept to post-trip follow-up, while delivering exceptional service and satisfaction.
Qualifications
Bachelor’s Degree in Hospitality Management, Travel Management, or related field.
Experience
10–12 years of total experience.
Minimum 3 years of similar experience in the Hospitality/Hotel Industry, preferably handling VIP or luxury travel.
Skills & Competencies
Excellent communication skills in English (Arabic and European languages are an added advantage).
Strong organizational and leadership abilities.
Proactive and solution-oriented approach.
Creative and out-of-the-box thinking.
Strong problem-solving aptitude.
Excellent time management and multitasking skills.
High attention to detail and service excellence mindset.
Associate degree
Key Accountabilities
Research, analyze, and shortlist global travel destinations based on season, occasion, and VIP preferences.
Design and arrange customized, worldwide tailor-made travel itineraries for VIP members.
Maintain strong knowledge of luxury hotels, fine-dining restaurants, and exclusive venues across international destinations.
Manage hotel bookings and ensure premium accommodation arrangements as required.
Act as the primary point of contact for VIP members before, during, and after the trip.
Ensure all pre-arrival arrangements, preferences, and special requests are handled effectively.
Conduct pre-arrival room inspections to ensure standards and VIP preferences are met.
Organize events and entertainment activities during travel programs.
Manage travel plans within approved timelines and allocated budgets.
Forecast travel requirements and establish operational goals to ensure complete VIP satisfaction.
Oversee event logistics including décor, entertainment, transportation, venue selection, guest lists, equipment, and other arrangements during the trip.
Take a proactive approach to issue resolution and troubleshoot any challenges that arise during travel.
Stay updated on luxury travel trends and maintain knowledge of products featured on the company website.
Handle embassy coordination, protocol communication, and prioritize travel security arrangements (including arranging local security personnel when required).
Perform any additional duties assigned by the Department Head.