Company: Space Technology and Education Pvt. Ltd.
Position Title: Executive/Sr. Executive – Client Relationship
Level/Grade: Level – 3/4
Functional Area: Sales/Client Relationship
Location: PAN India
Reporting To: Regional Manager
Profile Summary:
The objective of the position is to drive revenue, growth, and expansion of our client base, aiming to build and develop strong and long-term relationships with key decision-makers in renowned educational institutions by promoting our products and services and closing sales prospects.
Key Roles and Responsibilities:
- Client Acquisition:
- Identify, target, and generate new potential B2B clients (Educational Institutions) to promote and sell our products and services.
- Sales and Business Expansion:
- Travel within the deputed city and, at times, outside the territory to drive sales and business expansion.
- Product Demonstrations:
- Demonstrate and present to school authorities, showcasing the benefits and features of our products and services.
- Client Engagement:
- Encourage clients to explore our range of products and services that complement their needs.
- Relationship Building:
- Develop and maintain strong rapport and build relationships with new and existing clients through regular communication and follow-ups.
- Pipeline Management:
- Identify developments in the assigned territory and create an effective pipeline for customers.
- Negotiations and Deal Closure:
- Negotiate contracts and secure deals while achieving sales targets.
- Coordination and Follow-ups:
- Coordinate effectively, review, and take continuous follow-ups for sales strategies, events, campaigns, and promotional activities.
- Client Support:
- Provide continuous and efficient client/customer support to address inquiries, resolve issues, and ensure customer satisfaction.
- Event Tracking:
- Keep track of all associations, meetings, conferences, and other promotional activities.
- Documentation:
- File all mandatory sales records as per the filling and documentation procedure.
- Market Intelligence:
- Identify product improvements or new products to remain updated on industry trends, market activities, and competitors.
