ï‚· Reporting to Regional Coach.
ï‚· Ensuring customer satisfaction by achieving delivery of service
quality norms
ï‚· Imparting appropriate in house training to the team so as to attain
Service Excellence & teamwork.
ï‚· Decision making as a profit centre head for day to day operations to
maintain the set standards.
ï‚· Monitoring stipulated Budgetary Targets and their achievements.
ï‚· Reviewing & interpreting the market trends/ client feedback to attune
the business strategies as per the guest requirements & expectations.
ï‚· Focus on the internal customer (employee) related activities of the
outlets.
